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Most Popular Questions

How can I pay? What are the payment methods?

How can I pay? What are the payment methods?

How can I pay? What are the payment methods?
Credit/Debits Cards: Visa, master, AmExIt’s simple to make a payment with your credit/debit card, pre-paid cards or any major credit card. Just follow these easy steps Add the product to …

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What is the TakeTours Price Protection Guarantee?

What is the TakeTours Price Protection Guarantee?

What is the TakeTours Price Protection Guarantee?
Book your tour with confidence! When you make a purchase on TakeTours.com, our Price Protection Guarantee ensures that you are getting the best price. TakeTours.com will refund the price difference …

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Do I need to apply for a visa to go to Canada?

Do I need to apply for a visa to go to Canada?

Do I need to apply for a visa to go to Canada?
If you are planning to take a tour to Canada, please check all the visa requirements before booking. Passports are required. Some nationalities may need both a US visa and …

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Do you have parking?

Do you have parking?

Do you have parking?
Unfortunately, we do not offer parking for most of the departure locations unless it is otherwise specified on the tour page. We recommend you research and verify public parking locations …

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How can I check the availability of a tour?

How can I check the availability of a tour?

How can I check the availability of a tour?
The available dates are always shown on the calendar located on the tour page. The dates showing in white are the ones available to book. If it shows “sold out” …

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How do I know if my tour is confirmed?

How do I know if my tour is confirmed?

How do I know if my tour is confirmed?
All tour packages are subject to reconfirmation. Immediately after submitting your reservation you will receive a receipt by email. Usually within 24-72 hours of submitting your reservation you will receive …

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How far in advance can I purchase a tour?

How far in advance can I purchase a tour?

How far in advance can I purchase a tour?
This depends on the tour you would like to take. We suggest our customers book their tours as early as possible so that they may secure seats on the bus.

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How many people do you allow per room?

How many people do you allow per room?

How many people do you allow per room?
Hotels can accommodate up to four guests per room (including infants). Double, triple, and quad rooms will have two double beds.

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How much luggage is allowed?

How much luggage is allowed?

How much luggage is allowed?
Normally, a passenger is allowed to take one big piece of luggage and one carry-on. You may bring additional luggage if there is space in the luggage compartment.

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I already booked my tour. Can I extend my hotel stay now?

I already booked my tour. Can I extend my hotel stay now?

I already booked my tour. Can I extend my hotel stay now?
Yes. Simply login your Taketours account and click on the hotels tab to book the hotel of your choice (or go here: http://www.taketours.com/hotels/). You can filter the search by city …

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What kind of hotel will we be staying at?

What kind of hotel will we be staying at?

What kind of hotel will we be staying at?
The itinerary page of the tour will have information about the usual hotel booked for that particular tour as well as the hotel level (i.e., standard, deluxe, etc.). The actual …

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What should I do if I have not received my e-tickets?

What should I do if I have not received my e-tickets?

What should I do if I have not received my e-tickets?
We suggest you create an account in order to manage your tickets directly. If you do not receive your ticket after your purchase, you may use theĀ e-ticket self retrieval.

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Where are the pick-up locations of tours?

Where are the pick-up locations of tours?

Where are the pick-up locations of tours?
Departure information, including time and location, is listed in the Details section of a tour’s itinerary page. There is often a link to a map as well. In addition, every …

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Do you arrange private tours?

Do you arrange private tours?

Do you arrange private tours?
Yes. You can find more details here.

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Is Taketours’ online payment method secure?

Is Taketours’ online payment method secure?

Is Taketours’ online payment method secure?
Yes. All transactions are done through TakeTours, an IT specialist dedicated to e-payment service for more than 10 years. Secure Sockets Layer (SSL): All requests related to credit card information …

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What do I do if I do not want to join in an activity?

What do I do if I do not want to join in an activity?

What do I do if I do not want to join in an activity?
If you do not want to participate in one of the optional activities, you will have to wait for the rest of the group to complete it before continuing on …

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How do I pay by personal check or money order?

How do I pay by personal check or money order?

How do I pay by personal check or money order?
Payment may be made by check or money order in U.S. funds only. Please make checks payable to TakeTours.com and include the the order number on the face of the …

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My credit card was declined, but it still got charged!

My credit card was declined, but it still got charged!

My credit card was declined, but it still got charged!
If the transaction has been denied for any reason, your credit card or debit card will not be charged by GotoBus/TakeTours. However, your bank (not our bank or our credit …

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Can I get an invitation letter for a visa application?

Can I get an invitation letter for a visa application?

Can I get an invitation letter for a visa application?
Please note that we do not process visa applications. We recommend that passengers applying for visas copy the tour itinerary that is mentioned from our web site on their applications. …

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